The XLBrowser™ is a simple way to access a wide variety of information - from global, internet-based information to local information - in African, Middle Eastern and European countries.Back to top
Launch the application, browse through the services, select an item to search, and send your query. You will receive a response to your query within a few seconds.Back to top
Please contact us directly, either from within the browser, by selecting the myMXL icon or send an email to firstname.lastname@example.org.Back to top
When you submit a query, the XLBrowser™ sends a request to our servers. We process the request and send the response back to your phone within a few seconds.Back to top
It should not take more than 15 seconds to process your request. Please allow some extra time, occasionally, due to surges in network activity.Back to top
We strive to make the upgrade process as comfortable for you as we can. Depending on where you installed the first version, you would either need to contact your store / operator / handset provider or you can download the user guide from the Mobile-XL™ website for installation / upgrade instructions.Back to top
Yes, all you need is a Java-based phone with either GPRS or Bluetooth functionality
If you have a GPRS enabled phone, simply text "XLB" to 3663 (for Kenya) or 7197 (for Uganda) or 3112 (for Tanzania).
If you do not have GPRS activated on your phone, you will have to contact your operator / handset provider / retail outlet to get the link to download the XLBrowser™. You will need a Bluetooth activated PC or Laptop to store the file that you download from the link. You will have to transfer the file from your PC or Laptop to the handset using Bluetooth functionality.
Please visit our website at www.mobile-xl.comBack to top
The XL Browser bypasses problems related to unreliable internet, WAP and GPRS by utilizing your handset's existing SMS technology.Back to top
No, the XLBrowser™ works on all supported phones that are within our carrier network. If you are a subscriber of a carrier that offers the XLBrowser™, the carrier has a method of pushing the XLBrowser™ directly to your phone. Contact your carrier or Mobile-XL™ customer support for more details.Back to top
Your carrier determines the charges for the various services within the XLBrowser™, including SMS2Net. You will be notified of the charge for each service before you use it, so there are no hidden charges.Back to top
Yes. Your carrier must support the XLBrowser™ in order for you to be able to connect to the service. Please check with your carrier if you are unsure of their participation, and if they do not currently offer the XLBrowser™, ask them why they don’t!Back to top
It is extremely simple! On our main menu, you simply click on an icon such as Information or Finance, and you will see all of the different services offered. Once you choose a service such as Translation or Currency Conversion, just enter the information into the search fields and hit Submit. Your answer will be returned to you within seconds and displayed right on your screen.Back to top
Yes! The information is sent back and forth by SMS, so all you need is the capability to send and receive SMS on your phone.Back to top
Yes! A small amount will be deducted for each usage of the XLBrowser™ services, just as you pay each time you send an SMS. You will be notified of the charge for each service before you use it, so there are no hidden charges.Back to top
Sure. Send an email to email@example.com with your idea. We are adding new services all the time, and maybe your idea is already under development. If you have the XLBrowser™ on your phone, we'll notify you when there are new services to be added to the XLBrowser™.Back to top
EXAMPLE: CURRRENCY CONVERSION
1. From the XLBrowser™, select the Finance icon.
2. Choose the option, Currency Conversion from the menu.
3. Enter your information into the fields provided.
4. Select one of the buttons at the bottom of the screen to add this query to your favorites, or to simply send the query.
5. Confirm the charge that appears on the screen.
6. Respond to the request for the XLBrowser™ to send you a text message. (Click "yes")
7. Confirmation of the sent message is displayed.
8. Your requested information is displayed in a matter of seconds.