Empowering People

Careers

Mobile-XL™ provides a fast-paced environment where you have an opportunity to connect communications and technology in emerging markets. The following positions are currently available.


General Manager - India Operations

Company Overview

MXL Telecom is the Indian subsidiary of Mobile-XL™. Mobile-XL™ is a California-based technology company focused on building value added services to mobile users worldwide. Mobile-XL™ provides emerging markets of India, Africa, Latin America and the Middle-East with affordable access to communication and relevant information with the ultimate goal of putting these areas on par with parts of the world that have readily available access to PCs, the internet and WAP. The XLBrowser™, Mobile-XL’s™ flagship product, is the crucial link to information and communication anyplace in the world where internet, WAP and GPRS services are slow, limited, and unreliable. It provides customers a one-stop solution for access to a wide variety of information, entertainment and business related services, through established relationships with content providers such as Facebook, AFP, Weatherbug, XE, among many others.

Position Overview

Consultant will report directly to the Board of Directors to make sure overall corporate objectives are achieved. Primary focus of consultant is to properly manage the MNO accounts and manage revenue generating activities.

Responsibilities

    1. MNO Relations

  • Report directly to the head of Carrier Relations

    • Manage the relationship with MNO's VAS Team to create, develop and implement the channel strategy

    • Manage the relationship with MNO's channels

      • Liaise with MNO's channels, contacts to ensure acquisition is line with agreed upon targets

      • Work with each channel on suitable promotional campaigns focusing on acquisition/retention

  • Handle key relationships and activities that will lead to customer acquisition

    • Develop, implement and service existing and new acquisition programs, co-marketing programs and customer loyalty programs

    • Identify the target audience for a particular VAS campaign and determine how best to communicate to the users

    • Track and monitor campaign effectiveness for future activity

    • For example, on SMS blast campaigns, you will be expected to:

      • Plan SMS blasts strategically and ensure they are successful

      • Perform pre and post blast data analysis

      • Ensure proper reporting with carrier involved in the strategy

    2. Corporate Reporting

  • Provide weekly forecast of activities: download, users, ARPU, most popular services

  • Submit expenses on a bi-monthly basis with accurate reconciliation

  • Submit bi monthly market feedback, news and trends based on FACTS or surveys

  • Report on local team activities on a weekly basis (further guidelines will be provided

  • 3. Content

  • Work as a support function to the Content Team to ensure content roll out meets the company roadmap and MNO expectations. Tasks include things like identification of relevant content services and clear communication of content roadmap to MNOs

  • 4. Product

  • Work as a support function to the Product Team on technical issues from technical to QC

  • Ensure the proper and timely implementation of service for MNO

  • Ensure product stability and SLA is followed

Requirements

  • At least 10 years in telecommunications and mobile

  • Experience working with India carriers, particularly the VAS and marketing teams across India

  • Very knowledgeable about mobile applications

  • Experience with corporate environments and reporting processes

  • Readiness to work long hours and across multiple time zones

  • Creative, fast thinker with the ability to work independently

  • A go getter!

Location

Mumbai

To apply for this position, please email your resume to: info@mobile-xl.com